111taka FAQ —
Answers to All Your Questions Right Here

To make a withdrawal, your KYC verification must be completed first. Withdrawal is not possible without KYC — this is a mandatory rule for financial security.

Withdrawal Steps:

• Log into your account and go to the "Withdrawal" section
• Choose your preferred payment method (bKash, Nagad, Rocket, or Bank)
• Enter the amount — withdrawals are generally available from a minimum of ৳500
• Submit your request and wait for the confirmation message

Time: Withdrawals via mobile banking (bKash/Nagad/Rocket) typically arrive within 24–48 hours. Bank transfers may take 1–3 business days. During peak periods or on weekends, processing may take slightly longer.

If you wish to cancel a withdrawal request, you must notify support before processing has begun.

Yes, 111taka offers betting on a wide range of international sports events, including football and cricket. Simply log in and head to the Sports section to see all ongoing and upcoming matches.

How to place a Sports Betting wager:

• Log in to 111taka and go to the "Sports" section
• Choose your favourite sport (football, cricket, tennis, etc.)
• Select a specific match or tournament to view available betting options
• Place your bet on the desired outcome and set the amount
• Confirm your bet — it will be settled based on the match result

Major tournaments like Bangladesh Premier League, IPL, and FIFA World Cup offer multiple betting markets — match winner, goal totals, halftime results, and more. In-play betting options also allow you to bet during live matches.

111taka supports all popular mobile banking services in Bangladesh. Details are provided below:

• bKash: Bangladesh's most popular mobile wallet. Both deposits and withdrawals are available via bKash. Transactions are usually completed within minutes.
• Nagad: Nagad, the mobile banking service of Bangladesh Post Office, is also active on 111taka and can be used for both deposits and withdrawals.
• Rocket: Dutch-Bangla Bank's Rocket service is also included in the list of supported payment options.
• Bank Transfer: Direct bank transfer is also available — though it generally takes longer than mobile banking.

Minimum deposit amount Typically BDT 200–500, but check the platform's payment section for the exact amount. Each payment method may have its own processing time and rules.

111taka's policy is — One Account Per Person. However, if two adults from the same household use completely separate identity documents and payment details, opening individual accounts from the same device is not strictly prohibited by policy.

However, if the same individual opens multiple accounts — even using different email addresses or phone numbers — this is strictly prohibited. Violating this rule will result in:

• All accounts will be permanently closed
• All account balances may be forfeited
• Future registration on 111taka may be prohibited

111taka's system can detect duplicate accounts through IP address, device information, payment method, and KYC data. Therefore, attempting to create multiple accounts is not advisable.

Once logged into 111taka, you can view live scores and match updates directly from the Sports section. When placing a bet, real-time scores and instant statistics are displayed on the relevant match page.

How to view live information:

• Log in to 111taka
• Go to the "Live" or "In-Play" tab in the Sports section
• Click on the match you've placed a bet on or wish to bet on
• View scores, statistics, and game status in real time

Live video streaming may be available for select events — this typically requires an active balance in your account. For Live Casino games, real-time video feeds are always active.

Funds are usually credited to your account within 5–15 minutes of depositing. However, network congestion or payment gateway issues may occasionally cause a slight delay.

What to do if more than 30 minutes have passed:

• Verify the transaction — check your bKash/Nagad/Rocket app to confirm the transaction was successful
• Save your transaction ID or reference number
• Log in to your 111taka account to review your payment history
• Email [email protected] — include your transaction ID, amount, date, and time

The support team will check the payment gateway logs to identify the issue. If money has been deducted from your mobile banking but not credited to 111taka, the matter is typically resolved within 24–48 hours or the funds are refunded.